Responsive and Convenient Maintenance for Matthews Rental Property

Handyman Matters of South Charlotte

 

Maintenance and repairs will always be required at your Matthews rental property. The important thing is to be prepared. When you have a maintenance plan and a maintenance budget in place, you’ll find you can spend less on preserving the condition of your investment.  

Choosing who you work with is also an important part of maintaining your property. At Wess Cason Realty, we work to coordinate all the routine, emergency, and preventative maintenance issues at your rental home. And, thanks to our partnership with Handyman Matters, we know how to do it cost effectively. 

High Quality, Professional Maintenance in Matthews

Handyman Matters of South Charlotte is a maintenance company in Matthews specializing in residential repairs and service with Five Star Ratings.  It is the “sister” company of Wess Cason Realty and leads the local area in high-quality, timely and professional maintenance that meets and anticipates your needs. Their service work is guaranteed for a full 12 months.

For more info on Handyman Matters of South Charlotte click on this link https://www.handymanmatters.com/offices/south-charlotte/


So effective is this team of maintenance professionals that it didn’t take long to get the attention of ACE Hardware. The nationwide hardware retailer acquired Handyman Matters, making it even stronger and more resourceful than before.


When it comes to maintenance, you need to rely on responsiveness and reputation. As your property managers, we’re attentive and accessible to all your current and potential maintenance needs. We don’t like surprises and emergencies; they usually cost more and they’re never easy. So, we avoid them whenever possible with a thorough preventative maintenance plan and routine inspections of your Matthews rental property.

Before we begin working together, we’ll talk about budget and communication. It’s important to us that we’re on the same page when it comes to protecting the condition and the value of your investment. 

We provide responsive and convenient maintenance in Matthews and throughout the surrounding communities.

What to Expect from Wess Cason Realty and Handyman Matters

As your maintenance team, you can expect a well-maintained home and a sense of urgency to all repairs, whether they’re routine and cosmetic or serious and complex. 

Your tenants have an online system they can use to request maintenance help. Once we receive a request, we evaluate it and contact the tenant if we need more information. Whether it’s a simple fix or a repair that requires a plan, we communicate with you and dispatch our reliable and fast-acting maintenance team. 

We have a reputation for convenient and responsive maintenance work that includes:

  • Accurate and transparent problem diagnoses.
  • Easy scheduling and text notifications with tenants.
  • Reliable, knowledgeable, and trustworthy repair professionals.
  • Lower repair costs.
  • Guaranteed maintenance work.

We’ll take care of everything, whether you need a property painted, floors installed during a turnover, or help with plumbing, carpentry, or drywall.

Wess Cason Realty protects your property. We only work with licensed and insured vendors and contractors. We screen our repair professionals as carefully as we screen our tenants. 

Contact us to find out how we can maintain your Matthews rental property better.

Our Service Area

  • Charlotte
  • Matthews
  • Ballantyne
  • Monroe
  • Indian Trail
  • Stallings
  • Mooresville
  • Concord
  • Pineville
  • Huntersville
  • Waxhaw
  • Fort Mill
  • Harrisburg
  • Wesley Chapel
  • Midland
  • Kannapolis

Want to Learn More About Property Management in North Carolina?

If you’d like to learn more about our properties and what it’s like to work with Wess Cason Realty, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Survey
5.0/5
Sep 19, 2023
- Wess Cason Realty
Appreciate how easy it was to contact your office and have our questions answered. Everything went smoothly.
Survey
5.0/5
Sep 19, 2023
- Wess Cason Realty
I had a great experience with move in and have had nothing but wonderful interactions with staff.
Google
5.0/5
Sep 18, 2023
Google - Wess Cason Realty
I deal mostly with Laura. She is amazing. Been very happy having them manage our rental.
Google
5.0/5
Sep 6, 2023
Google - Wess Cason Realty
Everyone is super friendly and very helpful. Thank you Wess for your team!!
Survey
5.0/5
Aug 21, 2023
- Wess Cason Realty
Everyone on your team is so very helpful and friendly!
Survey
5.0/5
Aug 16, 2023
- Wess Cason Realty
I'm very pleased with this company - I relocated to Charlotte from Wisconsin and Laura was so professional, pleasant and so welcoming
Google
5.0/5
Aug 15, 2023
Google - Wess Cason Realty
Looking for a rental property? Or a management company for your rental? Look no further. Wes Casson Realty is a caring, committed and professional company that takes care of its renters as well as works with home owners to ensure the best possible care is given to each property. From expert and timely maintenance, to personalized assistance if needed. Laura, Jonathan and the entire team are there to serve. I am a current renter and have been with Wes Casson for two years. I am completely satisfied that we have everything we need.
Google
5.0/5
Jul 23, 2023
Google - Wess Cason Realty
Very happy with their PM service: reliable, quick on responses, efficient problems solving
Survey
5.0/5
Jul 21, 2023
- Wess Cason Realty
everything went very smoothly and Laura was very helpful with everything that i needed.
Survey
5.0/5
Jun 25, 2023
- Wess Cason Realty
Everyone in the office is so kind and respectful
Survey
5.0/5
Apr 18, 2023
- Wess Cason Realty
The work was completed well and professionally
Survey
5.0/5
Apr 18, 2023
- Wess Cason Realty
Good
Google
5.0/5
Aug 6, 2021
Google - Wess Cason Realty
EXCEPTIONAL REALTY SUPPORT Our experience with REMAX Gold has been top notch!! They have always been responsive to our needs and offered clear and consistent communication. More importantly, we always felt valued and respected as tenants. Save yourself time and frustration by giving them a call.I highly recommend their team!
Google
5.0/5
Apr 6, 2021
Google - Wess Cason Realty
I lived in one of the properties for a year and it was a great experience. Any issues and Wes is all over it to get it handled quickly. I recommend.
Google
5.0/5
Sep 1, 2020
Google - Wess Cason Realty
I have worked with this company for a while now and have really appreciated the opportunity to work with such a great team! All team members are very professional and efficient, be it the owner Wess, Jonathan or Laura. Most of time I work directly with Laura - she is really responsive and hardworking. She is tenacious, persistent and result driven - a wonderful problem solver. I view her as my great partner to work with - I love that she is very personable and a great communicator. Jonathan is my PM. When needed, Jonathan would directly involve and help me and Laura. He is understanding, professional, calm and has good strategy to deal with various challenges in rental business. Although I have not directly talked to Wess, I have had great impression about him - he stands firmly behind his clients. Once he handled effectively an unreasonable request from a tenant of mine! He has been 100% on time on rent payout and monthly rent statement- I love it!! Because of his leadership and decisiveness to protect his clients, I am able to enjoy the peace of mind by having his team manage my property. Jason takes care of maintenance and inspection etc. When a tenant moved out, he took care of all the necessary repairs/maintenance within just a few days, so that the property was in great condition, ready for next tenants. I was really impressed and amazed at his fantastic work and the speed!! The few ladies in their office who sometimes take my calls are also very helpful and courteous. This is a very high quality Property Management team. I am very happy to work with them, and would strongly recommend them to anyone who needs help with their rental properties.
Google
5.0/5
Aug 10, 2020
Google - Wess Cason Realty
From selling our home to finding a rental and everything in between Re/Max Gold and Wess Casons team is #1. Professional, kind, courteous, responsive, and always does what is right.
Google
5.0/5
May 1, 2020
Google - Wess Cason Realty
Re/Max Gold have done great jobs for us. Wess, the broker/owner and Jonathan, Laura, Jason and other team members are all very helpful with our rental or real estate questions, concerns, problems and decision making. They made each issue or items that need to be addressed a priority, no matter how small of them, it will be addressed very quickly. We appreciated all their time and effort to make us a tenants trouble and stress free, comfortable and great experience. Their professionalism, courteous and timely services are very impressed. We are very fortunate for choosing Re/Max Gold and meet their excellent team members.
Google
5.0/5
May 1, 2020
Google - Wess Cason Realty
The Re/Max Gold team does an awesome job managing my rental property! I highly recommend them to anyone looking to Buy/ Sell real estate or anyone in need of a quality property manager.
Google
5.0/5
Oct 24, 2019
Google - Wess Cason Realty
It's been a year and they are still doing a great job. Respond to tenant issues with the property promptly. Great to work with.
Google
5.0/5
Sep 30, 2019
Google - Wess Cason Realty
Neil Reddick is the best. He met with my wife and I offering suggestions for making the house look its best. When it was time to sign a contract to have him be our realtor he took his time to explain what we should expect from him and what to expect from RE/Max Gold. A few weeks later when it was time to put the house on the market he was there to address any questions. Our house went under contract within twenty four hours of going live. We moved out of state and he kept us informed throughout the entire process and assisted in negotiations after the home inspection. He was there for the closing with us to protect our interests. A job well done from beginning to end. In short, we went under contract within twenty four hours of listing and had a quick close for 97% of Listing Price. It does not get any better.

Photo of Wess CasonWess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

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Photo of Jonathan CasonJonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team CoordinatorPhoto of Laura Suitor

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Photo of Bethany MartinBethany Martin, Team Coordinator

Bethany Martin comes to the Wess Cason Realty team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Photo of Jason SuitorJason Suitor, Maintenance Operations Manager

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Photo of Alyssa Cason TobinAlyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing Wess Cason Realty, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!