Responsive and Convenient Maintenance for Matthews Rental Property

Handyman Matters of South Charlotte

 

Maintenance and repairs will always be required at your Matthews rental property. The important thing is to be prepared. When you have a maintenance plan and a maintenance budget in place, you’ll find you can spend less on preserving the condition of your investment.  

Choosing who you work with is also an important part of maintaining your property. At Wess Cason Realty, we work to coordinate all the routine, emergency, and preventative maintenance issues at your rental home. And, thanks to our partnership with Handyman Matters, we know how to do it cost effectively. 

High Quality, Professional Maintenance in Matthews

Handyman Matters of South Charlotte is a maintenance company in Matthews specializing in residential repairs and service with Five Star Ratings.  It is the “sister” company of Wess Cason Realty and leads the local area in high-quality, timely and professional maintenance that meets and anticipates your needs. Their service work is guaranteed for a full 12 months.

For more info on Handyman Matters of South Charlotte click on this link https://www.handymanmatters.com/offices/south-charlotte/


So effective is this team of maintenance professionals that it didn’t take long to get the attention of ACE Hardware. The nationwide hardware retailer acquired Handyman Matters, making it even stronger and more resourceful than before.


When it comes to maintenance, you need to rely on responsiveness and reputation. As your property managers, we’re attentive and accessible to all your current and potential maintenance needs. We don’t like surprises and emergencies; they usually cost more and they’re never easy. So, we avoid them whenever possible with a thorough preventative maintenance plan and routine inspections of your Matthews rental property.

Before we begin working together, we’ll talk about budget and communication. It’s important to us that we’re on the same page when it comes to protecting the condition and the value of your investment. 

We provide responsive and convenient maintenance in Matthews and throughout the surrounding communities.

What to Expect from Wess Cason Realty and Handyman Matters

As your maintenance team, you can expect a well-maintained home and a sense of urgency to all repairs, whether they’re routine and cosmetic or serious and complex. 

Your tenants have an online system they can use to request maintenance help. Once we receive a request, we evaluate it and contact the tenant if we need more information. Whether it’s a simple fix or a repair that requires a plan, we communicate with you and dispatch our reliable and fast-acting maintenance team. 

We have a reputation for convenient and responsive maintenance work that includes:

  • Accurate and transparent problem diagnoses.
  • Easy scheduling and text notifications with tenants.
  • Reliable, knowledgeable, and trustworthy repair professionals.
  • Lower repair costs.
  • Guaranteed maintenance work.

We’ll take care of everything, whether you need a property painted, floors installed during a turnover, or help with plumbing, carpentry, or drywall.

Wess Cason Realty protects your property. We only work with licensed and insured vendors and contractors. We screen our repair professionals as carefully as we screen our tenants. 

Contact us to find out how we can maintain your Matthews rental property better.

Our Service Area

  • Charlotte
  • Matthews
  • Ballantyne
  • Monroe
  • Indian Trail
  • Stallings
  • Mooresville
  • Concord
  • Pineville
  • Huntersville
  • Waxhaw
  • Fort Mill
  • Harrisburg
  • Wesley Chapel
  • Midland
  • Kannapolis

Want to Learn More About Property Management in North Carolina?

If you’d like to learn more about our properties and what it’s like to work with Wess Cason Realty, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Google
5.0/5
Apr 26, 2022
Google - Wess Cason Realty
Been renting from Wess Cason for 5 years. Thus far it has been a wonderful experience. Every single issue that comes up has been addressed quickly. My water heater went out on a sunday night, and maintenance was there to replace it at 9am the next morning. They have given excellent communication, and taken good care of me.
Google
5.0/5
Oct 23, 2021
Google - Wess Cason Realty
Highly recommend, always responsive to requests. Defended me against whiney neighbors.
Google
5.0/5
Dec 26, 2020
Google - Wess Cason Realty
Wess did a fantastic job helping me find an purchase my first home.
Google
5.0/5
Nov 18, 2020
Google - Wess Cason Realty
We owe all of our rental success over the last ten years to Wess Cason and his amazing staff. They have helped us every step of the way with our NC rental properties while we have been living in another state raising 5 kids!! They handle everything with a sense of urgency, kindness, and professionalism. Wess also has a plethora of resources and connections for every situation. Our tenants love working with Wess and his crew as well. A Win Win for all!!
Google
5.0/5
Oct 23, 2020
Google - Wess Cason Realty
I used Wess to sell my house in Matthews, NC. I had already moved when we listed the house, and Wess took care of everything. Wess was always responsive, very professional and genuinely a nice person. He is very knowledgeable about the Matthews area and found a buyer willing to pay full listing price. I definitely recommend Wess for anyone selling a house in Matthews, NC. Thanks again, Wess!
Google
5.0/5
Jul 27, 2019
Google - Wess Cason Realty
We have used Wess for 2 home purchases and selling our latest home. First time we purchased back in 2009 Wess was our Realtor, he did such a fantastic job that we called him to represent us in March 2019 to sell our home and buy a new home. Our home sold on 11 days. Wess is extremely detail oriented, very very responsive at all times to emails, texts and phone calls. I can truly say Wess made the entire process less stressful. I highly recommend Wess, I promise you, you won't regret working with Wess.
Google
1.0/5
Nov 12, 2021
Google - Wess Cason Realty
Wes Cason is a theif. As soon as your lease is done, they will get their friend at Ace Handman services to make them invoice. And bill it to the client and make you lose the security deposit. I left the house the same way I got it. To get charged for something that wasn’t there is theft. And my lawyer will be involved.
Google
1.0/5
Dec 12, 2020
Google - Wess Cason Realty
Do not use this person or firm for anything. They ripped us off on our security deposit for things we already done. We will put out an additional site and take them to court over this. We have all proof and witnesses. Stay away for this firm and anyone that works there.
Google
1.0/5
Nov 29, 2020
Google - Wess Cason Realty
Always had great communication until we moved out. Never received any update on our move out inspection no phone calls or emails. They charged us for things that we had took care of before moving out like retouch painting and washing the exterior of the house which we did. Anyways super unprofessional to never contact us about anything due or owed after moving out .... they had many bad reviews before when I checked last year ... seems they paid to wipe the slate clean now only having 7 reviews.....BEWARE!!

Photo of Wess CasonWess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

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Get Your Free Consultation!

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Photo of Jonathan CasonJonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team CoordinatorPhoto of Laura Suitor

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Photo of Bethany MartinBethany Martin, Team Coordinator

Bethany Martin comes to the Wess Cason Realty team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Photo of Jason SuitorJason Suitor, Maintenance Operations Manager

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Photo of Alyssa Cason TobinAlyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing Wess Cason Realty, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!