Maintaining Charlotte Rental Homes with Responsive Property Management

Responding to repair requests and maintenance needs at your Charlotte investment property can take up a lot of time and require a lot of resources. Save yourself the stress and let us take care of it for you. Our maintenance plans are efficient, cost-effective, and designed to protect your property and your profitability.

Saving Charlotte Rental Owners Time and Money With a Priority on Preventative Maintenance and Responsive Repairs

Partner with Wess Cason Realty, and you won’t have to worry about locating vendors or scheduling work. Our capable team is handling all the inspections, preventative services, and emergency responses. Count on us to avoid deferred and unreported maintenance.

Maintenance Emergencies

Emergency maintenance is rare in Charlotte homes managed by Wess Cason Realty, because we’re so attuned to the needs of your investment. But, if a tenant calls with a sudden problem, our 24-hour support team will take the call and dispatch the appropriate help. We will communicate with you during the entire process.

Routine Repairs in Charlotte Rentals

Convenient for you and routine for us, we take care of minor maintenance needs as they arise. Putting off basic work only makes that work more complex and invites higher costs. We avoid that, which saves you money and increases the satisfaction of the tenants we’re working hard to retain. Routine repairs are handled with care.

Preventative Maintenance

Preventative services protect the value and condition of your investment property, and that’s why we prioritize things like inspections, pest control, landscaping, and HVAC servicing. It’s easy to avoid expensive and disruptive emergencies when we are taking proactive care of your property.

Valued Vendor Relationships Ensure Quality Work and Affordable Prices

Valued Vendor Relationships Ensure Quality Work and Affordable Prices

Our strong vendor relationships are essential for convenient and responsive maintenance. Because we have a preferred list of service professionals, we can help you grow the value of your investments. Reliable, high-quality vendors, whether we’re talking about plumbers, landscapers, electricians, or cleaners, help us ensure that repairs are done promptly, preventative upkeep is consistent, and tenant satisfaction remains high. These relationships also lead to cost savings for owners. Our vendors are more likely to offer competitive pricing, prioritize our work, and provide honest assessments. We pay invoices promptly, and we make sure you can follow the financial trail of the work that was done.

Hands-On, Full-Service
Maintenance Support

It’s not enough to identify, attract, screen, and place the best tenants we can find. We also have to retain them. Keeping good tenants in place not only provides stability for your investment property, it also reduces your expenses. There’s less vacancy to worry about and fewer turnover expenses. There’s no need to find another resident as quickly as possible. We focus on tenant retention by providing a fantastic rental experience to your residents. We give them every reason to stay in place and renew their lease agreement year after year.

Hands-On, Full-Service<br />
Maintenance Support<br />

Our Service Area

Charlotte

Matthews

Ballantyne

Monroe

Indian Trail

Stallings

Mooresville

Concord

Pineville

Huntersville

Waxhaw

Fort Mill

Harrisburg

Wesley Chapel

Midland

Kannapolis

Photo of Wess CasonWess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

  • This field is for validation purposes and should be left unchanged.

Get Your Free Consultation!

  • This field is for validation purposes and should be left unchanged.

Photo of Jonathan CasonJonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team CoordinatorPhoto of Laura Suitor

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Photo of Bethany MartinBethany Martin, Team Coordinator

Bethany Martin comes to the Wess Cason Realty team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Photo of Jason SuitorJason Suitor, Maintenance Operations Manager

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Photo of Alyssa Cason TobinAlyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing Wess Cason Realty, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!