Pay Rent & Submit Maintenance Requests Online

Did you know that all rent and maintenance requests are processed online?

Paying rent is fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!

We prefer you submit maintenance requests through your tenant portal. Please login to your tenant portal and follow the prompts. If you do not yet have a login password for your tenant portal, please get started below.

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Benefits

Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Our Service Area

  • Charlotte
  • Matthews
  • Ballantyne
  • Monroe
  • Indian Trail
  • Stallings
  • Mooresville
  • Concord
  • Pineville
  • Huntersville
  • Waxhaw
  • Fort Mill
  • Harrisburg
  • Wesley Chapel
  • Midland
  • Kannapolis

Want to Learn More About Property Management in North Carolina?

If you’d like to learn more about our properties and what it’s like to work with Wess Cason Realty, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Survey
5.0/5
Nov 7, 2025
Survey - Wess Cason Realty
Jess has been a particularly helpful person.
Survey
5.0/5
Oct 15, 2025
Survey - Wess Cason Realty
Lovely staff and their service!
Google
5.0/5
Oct 14, 2025
Google - Wess Cason Realty
Google
5.0/5
Oct 8, 2025
Google - Wess Cason Realty
We have been doing business with Wess Cason Realty for over 6 years. Their monthly rent payment to us for our rental property they property manage has always been on-time. They have always been speedy in resolving any issues that may arise on any maintenance charges that may have been incorrectly duplicated. They make renting property to the public easy!!!
Survey
5.0/5
Oct 7, 2025
Survey - Wess Cason Realty
Wess Cason has been great from the start. From the beginning they answered my questions and helped me through the rental process. I am
So thankful for them. Everyone has been super friendly and always helpful!
Survey
1.0/5
Sep 26, 2025
Survey - Wess Cason Realty
Maintenance came out and sent a roof guy who said he knew exactly what was wrong nothing further was done
Maintenance requests have not been fixed for over month at this point it's a health concern
Google
5.0/5
Sep 25, 2025
Google - Wess Cason Realty
Thoroughly enjoyed how great it was to work with Jess!
Google
5.0/5
Sep 25, 2025
Google - Wess Cason Realty
Jess is amazing! She is extremely informative, and helpful.
Google
5.0/5
Sep 24, 2025
Google - Wess Cason Realty
Google
5.0/5
Mar 13, 2025
Google - Wess Cason Realty
Unfortunately I didn’t get to rent from them because of the owner denying our application but Jess Williams was so amazing! Very helpful through the whole process, understanding, responsive, and kind. Wish Jess owned the home so I know I was in good hands!
Google
5.0/5
Jan 24, 2025
Google - Wess Cason Realty
Renting from them has been easy and positive. Thank you Jess for answering the phone and being positive!
Google
5.0/5
Nov 22, 2024
Google - Wess Cason Realty
Wess Cason has been straight up and honest with us about managing our rental home. Very professional but at the same time still down to earth.
Google
1.0/5
Sep 7, 2024
Google - Wess Cason Realty
Our company rented an office space from Wess Cason Realty, I have to say our experience was nothing short of awful. The business came under new management due to the unfortunate passing of our owner, and from the beginning, Wess showed zero compassion or professionalism. When we moved in, we raised legitimate environmental concerns about the space. Rather than addressing the issue, Wess dismissed it and blamed us for not mentioning it sooner, even though management had only been there for a week. He offered to get an inspection but only if *we* paid for it, which felt completely unfair. After expressing our discomfort with this arrangement, Wess went ahead with the inspection anyway and then demanded payment, even though we had made it clear we did not agree. When we refused, he had the audacity to take the money out of the security deposit, which was supposed to go to our late business owner's wife. It's hard to imagine a more heartless move. From that point on, it was obvious Wess just wanted us out so he could bring in a new tenant and raise the rent. He began harassing us, ignoring emails where we raised valid concerns or communicated significant developments he should be made aware of, and then claiming we never informed him. He even threw baseless accusations about facility violations at us, all while providing zero guidance on what he expected. The lack of integrity and professionalism was staggering. Wess Cason has shown us nothing but dishonesty, harassment, and disrespect. We would never rent from him again and would caution anyone else against it. Save yourself the trouble—look elsewhere.
Google
5.0/5
Jul 18, 2024
Google - Wess Cason Realty
Working with Wess Cason realty has been a great experience. Wess and his team are super responsive.
Google
1.0/5
Jun 25, 2024
Google - Wess Cason Realty
Google
5.0/5
Jun 25, 2024
Google - Wess Cason Realty
The team at Wess Cason Reality provide prompt and professional services.
Google
5.0/5
Jun 18, 2024
Google - Wess Cason Realty
First class!!!
Google
1.0/5
Jun 1, 2024
Google - Wess Cason Realty
Google
1.0/5
May 29, 2024
Google - Wess Cason Realty
They are scammers! I paid to get off my lease in August of last year. They had the nerve to try & sue me for maintenance for the home they should have completed when I moved in 4 years ago! How can sue someone that is not on the lease! Do not rent from them, they do not make repairs when you request & now are trying to fraudulently sue me! See you in court
Google
5.0/5
Apr 25, 2024
Google - Wess Cason Realty

Photo of Wess CasonWess Cason, Owner/Broker

Wess Cason has over 30 years of residential real estate experience to include property management and associated repair projects. His maintenance team is now expanding their repair & renovation scope beyond property management services to our neighborhood community. We are local and own our offices located in Matthews. We service where we live.

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Get Your Free Consultation!

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Photo of Jonathan CasonJonathan Cason, Director of Operations

Jonathan Cason is our Director of Operations. Jonathan brings 20 years+ of top-notch customer service experience to the table that includes mortgage lending, property management, and real estate. He is excited about bringing such a well diverse team to the SE Charlotte area and to your homes!

During his personal time, Jonathan enjoys spending time with his beautiful wife and spending as much time as he can outdoors hiking, fishing, and golfing.

Laura Suitor, Team CoordinatorPhoto of Laura Suitor

Laura Suitor is our Office Manager and serves as the Team Coordinator for Handyman Matters of South Charlotte. She is well experienced in residential needs having coordinated the repairs for 160 rental homes in the Charlotte market.

Photo of Bethany MartinBethany Martin, Team Coordinator

Bethany Martin comes to the Wess Cason Realty team with over 10 years of Property Management experience. Bethany is always committed to providing the very best in service and professionalism to all of Wess Cason’s clients!

When she is not at work, greeting everyone with a warm smile, she enjoys spending time with her husband and 4 children, taking day trips to the mountains and attending as many concerts as she can!

Photo of Jason SuitorJason Suitor, Maintenance Operations Manager

Jason Suitor is our Lead Craftsman and has a wide variety of maintenance skills. From tile work, luxury vinyl flooring, drywall work to faucets, fans and disposals, Jason has done it all. With over 10 years of experience, Jason consistently gets 5 Star Reviews for his work

Photo of Alyssa Cason TobinAlyssa Cason Tobin, MBA

Director of Marketing

Alyssa heads the marketing department , bringing over 10 years of experience across a variety of channels. Focused on building and growing Wess Cason Realty, Alyssa ensures that all marketing, advertising and branding activities are on message and bring value to those in our area.  Being the daughter of the owner, Alyssa considers herself truly blessed to work with family every day in this new business adventure.

On her off time, Alyssa enjoys spending time with her wonderful husband, two beautiful children, family outings, shopping and traveling when she can!